Privacy Policy

VAAHNTARA (the "Brand," "we," "us," or "our") is committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, and share your Personal Information when you visit or make a purchase from our website, [Your Website URL, e.g., https://www.google.com/search?q=www.yourbrandname.com] (the "Site").

1. Information We Collect and Why

We collect information necessary to fulfill your orders, provide support, and improve our services.
 

1.1 Identity and Contact Data

• Examples: Name, email address, phone number, shipping and billing address.

• Purpose of Collection: To register your account, confirm orders, manage the successful delivery and provide essential customer support and communication regarding your purchase.

1.2 Transaction Data

• Examples: Purchase history (specific designs, sizes, materials purchased), product preferences, and payment status.

• Purpose of Collection: To process payments securely (via third-party payment gateways), facilitate returns/refunds for defective products, and generate necessary sales records and invoices. Note: We do not store your full credit card details.

1.3 Technical and Usage Data

• Examples: IP address, browser type, device details, pages viewed, time spent on the Site, and click paths.

• Purpose of Collection: To ensure the Site functions correctly and securely, analyze customer interest (e.g., which Kurta designs are trending), and improve overall website performance and user experience.

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2. Cookies and Tracking Technologies

We use cookies and similar technologies (like pixels) to collect Non-Personal Information automatically. These trackers help us remember your preferences, keep items in your cart, and analyze traffic patterns. You can control cookie settings through your browser.
 

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information. We share data only with third parties essential for business operations:

• Service Providers: We share necessary data with partners who perform core business functions, including:

  • Payment Gateways: For secure processing of transactions.

  • Logistics Partners (e.g., Courier Companies): To ship your garments (Maxis, Frocks, etc.) to the designated address.

  • IT & Analytics Providers: For website hosting, data storage, and performance analysis (e.g., Google Analytics).

• Legal Compliance: We may disclose information if required to comply with laws, legal processes, governmental requests, or to enforce our Terms and Conditions.

4. Data Security and Retention

We implement physical, electronic, and procedural safeguards to protect your Personal Information from unauthorized access, loss, or misuse. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax and accounting records).
 

5. Your Rights

As a user, you have certain rights regarding your Personal Information:

• Marketing Opt-Out: You can opt out of receiving promotional emails about our new designs and collections at any time by following the unsubscribe link in our emails.

• Access and Correction: You may request access to or correction of the Personal Information we hold about you by contacting us directly.
   

6. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and its associated rules.

For questions about this Privacy Policy, or to submit requests concerning your Personal Information, please reach out using the following details:
Data Protection/Support Email: vaahntara@gmail.com
Support Phone: +91 97902 37999